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Frequently asked questions

Selva

That’s a great question.

How difficult is the private hiking trail?

SELVA trail, our private hiking trail is a very easy 20-30 minute circular trail.

How far is the closest beach?

Playa La Selva, Playa La Pared and Playa Escondida are the closest beaches and are each a 20 minute car ride from SELVA.

How far is the rainforest?

SELVA is located within the rainforest system. The main entrance to the national forest of El Yunque is a 25 minute car ride.

What is there to do in the area?

SELVA is close to many beaches, the national rainforest, numerous waterfalls and rivers. Fajardo and Ceiba from where guests can partake in excursions, both on and off land are less than 20 minutes by car. Upon booking we provide our guests with a digital guest guide with various recommendations on what to see and do.

Can I have my wedding at SELVA?

We absolutely love LOVE.

If you would like to rent the house for a wedding, retreat or any other special occasion, please contact us directly.

How far are you from the airport?

SJU, the international airport in San Juan is a 50 minute car ride.

Ceiba airport which takes you to the neighboring islands Vieques and Culebra is a 20 minute car ride.

How far is the closest supermarket?

Plaza Fajardo features various retailers and supermarkets, such as Walgreens and a Walmart. This strip mall is less than 15 minutes by car.

Can I get there without a car?

There are no public transport options.

We recommend renting a 4x4 vehicle or at least an SUV when visiting SELVA

If renting a car is not an option, you may use UBER. Please enter the below coordinates in your UBER app. We encourage you to be upfront with your UBER driver that the last stretch of this route is not easy accessible without a 4x4 or SUV sized vehicle.

Coordinates: 18.320788, -65.703874

What are your cancellation policies?

If the booking is cancelled less than 30 days before arrival, then a charge equal to 50% of the stay will be made. If the booking is cancelled less than 7 days before arrival, then a charge equal to the full booking amount will be made. In the event of a no show or booking reduction (after arrival date), the full cost of the booking is charged.

Please note: Different cancellation policies may apply when the reservation was made via a 3rd party booking service (e.g. Booking.com, Airbnb, Expedia). Those bookings must be cancelled through the applicable provider and cannot be cancelled through us.

What are your check-in and check-out times?

REGULAR CHECK-IN : starts at 4pm
EARLY CHECK-IN: 12pm for $50 (based on availability).

REGULAR CHECK-OUT: 11am
LATE CHECK-OUT: until 1pm for $50 (based on availability).

Do you offer self-check-in?

Yes, this property is self-check-in only.

We send out detailed arrival instructions 48 hours prior to arrival, check-in starts at 3pm and guests can check-in anytime after that.

What form of payment may I use to pay?

We accept all major credit cards with a 3% transaction fee.

Do you allow pets?

SELVA is a dog-friendly property.

  • As always practice responsibility in cleaning up after your dog.
  • Please note that the backyard is not fenced.
  • We charge a fee of $40/dog per night.

Do you allow for photo/film shoots?

Professional film and photo shoots are not permitted without prior approval.
Please get in touch with us for availabilities and rates.

Do you have A/C in all rooms?

Yes, the house features A/Cs in all rooms. Additionally there is a ceiling fan in the living area.

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