Frequently asked questions
General FAQ
That’s a great question.
Do you have properties outside the U.S.?
We currently have 14 properties in Puerto Rico (U.S. territory).
Are all your properties Vegan?
No.
We have one full-service hotel which is DREAMCATCHER in San Juan that offers daily Vegetarian and Vegan breakfast at an additional fee.
All other properties are self-catered and guests are welcome to cook at their own preference.
Do you allow kids at your properties?
DREAMCATCHER by DW is adults-only. Children are welcome at our other properties (age restrictions may apply; see individual booking policies for details).
Do any of your properties have a pool?
These properties have pools:
- DREAMCATCHER - shared plunge pool
- DUNA - shared salt water pool
- WALD HAUS - private
- SELVA - private and heated salt water pool
- MARU - Unit MAO, private plunge pool on roof deck
Do you have beach front properties?
While none of our properties are beach front, these locations are in walking distance to a beach:
- DREAMCATCHER, DUNA, APT, ROSA, DADA JAJA, MOOD HAUS, TROPICALIA, NOA, PAZ, MARU, VERDE
Do you rent entire houses/villas?
Yes, these properties are full house rentals:
- CASA FRIDA - San Juan, PR
- WALD HAUS - Naguabo, PR
- SELVA - Luquillo, PR
Do you allow for photo/film shoots?
Professional film and photo shoots are not permitted without prior approval.
Please get in touch with us for availabilities and rates.
Do you offer media/influencer discounts?
We offer discounted rates for accredited journalists and social media influencers on a case by case basis. Please send us a detailed inquiry via the contact form.